Effective Date: [Insert Date]

At IT Stix, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.

1. Returns

• Products can be returned within [placeholder: X days] of purchase.

• Items must be unused, in their original packaging, and in the same condition as received.

2. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within [placeholder: X days] and credited to your original payment method.

3. Non-Refundable Items

Certain items are non-refundable, such as:

• [Placeholder: Example—opened adhesive bottles or custom products].

4. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted.

5. Contact Us

To initiate a return, contact us at [placeholder: email address] with your order details.